- What are Victory Church Products phone number and fax number?
Victory Church Products phone numbers are: 888-267-1557 or 828-890-5683.
Victory Church Products fax number is: 888-267-1558.
- What are other ways to contact Victory Church Products?
We want to make sure you're happy with your Victory Church Products shopping experience. If you have any questions or concerns about your order, please feel free to contact us via one of the following methods:
E-mail: customerservice@victorychurchproducts.com
Phone: 1-888-267-1557 or 1-828-890-5683
Fax: 1-888-267-1558
Mail: Victory Church Products
P.O. Box 430
Arden, NC 28704
If you need to contact us regarding issues specifically related to the Web site -- such as server errors, broken links, or incorrect images --please send an e-mail to webmaster@victorychurchproducts.com.(Do not write to the Webmaster address for questions about an order you placed on-line; use the customer service address for all such inquiries.)
- How do I get a Victory Church Products catalog in the mail?
You can sign-up for Victory Church Products mail catalog here.
- Can I download the mailed version of the catalog?
Yes. You can download the catalog here.
- How do I sign up for Victory Church Products email specials?
You can sign up for Victory Church Products email specials here.
- Where do I find information on Victory Church Products' Shipping Charges?
All orders are charged a $7.99 shipping fee, regardless of order size or value. Customers can elect to expedite shipping by choosing two-day air for $15.00 or $30.00 for next-day delivery.
- Does Victory Church Products accept C.O.D.'s?
Victory Church Product doe not accept C.O.D.'s for any reason. Please do not send cash, stamps or C.O.D.'s to Victory Church Products.
- What is Victory Church Products return policy?
Get this from Allen.
- How do I return an item?
This from Allen too.
- What happens when an item is out-of-stock?
With much of Victory Church Product's business being split between our phone customer service and our web site, there will be times when an item becomes back-ordered or discontinued. When we discover you have ordered an item that is currently out of stock, back-ordered or discontinued, we will email you regarding the specifics of the out-of-stock item. We will communicate to you in the email when we will be receiving the product, if we will be receiving the product or if there is a replacement product.
- How long does it take for my web site order to be processed?
Monday through Friday we process web orders as they come in. After the web site orders are processed they are then distributed to our shipping department where products are sent out to the customer within 24 hours.
- How long does it take for my phone order to be processed?
Monday through Friday we process phone orders as they come in. After your order is processed it is distributed to our shipping department where products are sent out to the customer within 24 hours.
- Is Victory Church Products' website current with its product listings?
We do everything we can to make sure Victory Church Products' web site is current with stock and availibility, but there are times when the web site is not current. If you order a product off the website and it is back-ordered or discontinued, you will receive and email informing you of the product and order's status. This email will contain information regarding the time it will take for an item to be released back into stock or possibly a replacement item. If you do not receive an email after ordering, please call us ASAP with your order number: 1-888-267-1557 or 828-890-5683.
- What if Victory Church Products misprints a price on the web or in the catalog? Can I get the item for the incorrect price?
Victory Church Products IS NOT LIABLE FOR CATALOG OR WEBSITE MISPRINTS. Victory Church Products will not honor any website or catalog misprint prices.
- Where is Victory Church Products located?
Victory Church Products is located at 142 Airpot Road, Arden, NC, 28704
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- If you don't want to order over the phone or website you will need this form.
You will need this form : here
You will need Adobe Acrobat Reader to open this file.
If you do not have Adobe Acrobat Reader you should download it here
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